Decondia is committed to providing best-in-class CRM developments and technologies that augment your sales, marketing and business processes through valuable insights in customer behaviour.
ADVANTAGES OF CRM FOR E-COMMERCE
Improved demand and supply planning
Self service portals
Improved after-sales services
Reduced costs and losses
Targeted marketing and advertising compaigns
Integrated RMA Management
PHASES AND THE PROCESS OF CRM DEVELOPMENT WITH DECONDIA
With a large number of developer experts on our staff, the team is able to specialize and master programming skills for any kind of CRM solution: Salesforce, Microsoft Dynamics, Zoho, Custom solutions
Meeting the requirements of your service and internal processes we structure a first plan, discuss the idea plus provide important expert knowledge.
CRM is built on database technology and business intelligence; therefore our experts analyse your hard- and software situation and deliver you a tailored solution. Also if you have already implemented a CRM solution and want to customize for your company’s need.
A clear structured, functional and well-designed CRM solution is essential for fluent workflow. We provide you a high-resolution .psd file which defines the look and gives you an expression of the later result. Once you are satisfied with the visual design/UI, we will start developing your CRM solution.
Development & Implementation
In close contact with you during the development stage we start building your individual CRM solution, company-wide program or a module-driven activity where data is used for marketing, sales and service purposes. Our experts provide regular updates and seek for your feedback during the process.
Putting the final CRM solution into action is the critical final stage.Our vigorous quality assurance testing help produce the most reliable service. We run a large sequence of tests and debug the software.
After the testing has passed our high standards and your satisfaction we are ready to implement your company-wide software CRM solution. We provide additional bug support by constant review of data and revision of the programs.
Do you still have questions? Then connect with us and tell us about your project. We are looking forward to hear from you.